1. Information We Collect
We collect information that you provide directly to us, including when you create an account, place an order, subscribe to our newsletter, or contact our support team.
- Personal information (name, email, phone number, business name)
- Billing and shipping addresses
- Payment information (processed securely through our payment partners)
- Order history and preferences
- Communications with our team
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders and account
- Send you marketing communications (with your consent)
- Improve our products and services
- Detect and prevent fraud
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers who assist with order fulfillment and payment processing
- Shipping carriers for delivery purposes
- Analytics partners to improve our website
- Law enforcement when required by law
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
5. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Object to certain processing activities
6. Cookies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings.
7. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@freshpack.com
Phone: +971 4 XXX XXXX
Address: Dubai, United Arab Emirates
