Accessibility Statement

Our Commitment

FreshPack is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.

Accessibility Features

Our website includes the following accessibility features:

• Semantic HTML structure for screen reader compatibility
• Keyboard navigation support throughout the site
• Alternative text for all images and graphics
• Sufficient color contrast ratios for text readability
• Responsive design that works across different devices
• Clear and consistent navigation
• Focus indicators for interactive elements
• ARIA labels and roles where appropriate

Known Limitations

Despite our best efforts, some content may not yet be fully accessible. We are working to address these issues:

• Some older PDF documents may not be fully accessible
• Third-party embedded content may have accessibility limitations
• Some complex interactive features are being improved for screen reader users

Assistive Technologies

Our website is designed to be compatible with common assistive technologies, including:

• Screen readers (JAWS, NVDA, VoiceOver)
• Screen magnification software
• Voice recognition software
• Keyboard-only navigation

Feedback

We welcome your feedback on the accessibility of FreshPack. If you encounter any accessibility barriers or have suggestions for improvement, please let us know:

• Email: accessibility@freshpack.com
• Phone: +971 4 XXX XXXX

We aim to respond to accessibility feedback within 3-5 business days and will work with you to find an accessible solution.

Third-Party Content

Some content on our website may be provided by third parties. While we strive to ensure all content is accessible, we may not have full control over third-party accessibility. We encourage third-party providers to maintain accessible content.

Continuous Improvement

Accessibility is an ongoing effort. We regularly review our website, conduct accessibility audits, and update our content to improve the experience for all users.

Last Updated

This accessibility statement was last updated on January 14, 2026.